Privacy Policy

Credit Union Insurance Services

Privacy Policy of Credit Union Insurance Services

Insurance companies choose how they share your personal information. Federal and state law gives consumers the right to limit some but not all sharing. Federal and state law also requires us to tell you how we collect, share and protect your personal information. Please read this notice carefully to understand what we do.

All insurance companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons insurance companies can share their customers' personal information; the reasons Credit Union Insurance Services chooses to share, and whether you can limit this sharing. When you are no longer a customer, we cease to share your information as described in this notice.

Information We Collect

We collect nonpublic personal information about you from the following sources:

  • Information we receive from you on applications or other forms;
  • Information about your transactions with us, our affiliates or others;
  • Information we receive from a consumer reporting agency; and
  • Information received from other sources.
  • We may disclose all of the information that we collect, as described in this notice.

Affiliate Sharing

Our affiliates are companies related to us by common ownership or control. We have affiliates that offer a variety of financial products and services in addition to insurance. Sharing information enables our affiliates to offer you a more complete range of products and services. We may disclose nonpublic personal information, as described under Information We Collect, to our affiliates, which include:

  • Financial service providers such as GTE Financial, a federally chartered credit union; and
  • Home Loan Alliance, LLC, a mortgage loan service provider.

We are permitted by law to share with our affiliates our transaction and experience information with you. In addition, we may share with our affiliates consumer report information, such as information from credit reports and certain application information, that we have received from you and from third parties, such as consumer reporting agencies and insurance support organizations. If you prefer that we not share consumer report information with our affiliates, except as otherwise permitted by law, you may opt-out of such sharing as described below. We will implement your request within a reasonable time after we receive it. Any policyholder may opt-out on behalf of other joint policyholders. An opt-out by any joint policyholder will be deemed to be an opt-out by all policyholders of the policy. If it is your decision not to opt-out and to allow sharing of your information with our affiliates, you do not need to request an opt-out or respond to us in any way.

Nonaffiliate Sharing

We may disclose nonpublic personal information about you to the following types of third parties:

  • Financial service providers, such as life insurers, automobile insurers, home insurers, health insurers, mortgage bankers, securities broker-dealers, and insurance agents; and

Non-financial companies, such as retailers, direct marketers, and publishers.We may also disclose nonpublic personal information about you to nonaffiliated third parties as permitted by law. In addition, we may disclose all of the information we collect, as described above to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements.

If you prefer that we not disclose nonpublic personal information about you to nonaffiliated third parties, you may opt out of those disclosures as described below.

Protection of Your Information

We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal rules to guard your nonpublic personal information.

Opt Out

You may direct us not to make all of the disclosures described above (other than disclosures permitted by law). If you wish to opt out of such disclosures, you may call the following number: (888)871-2690 x46787.